Refund policy

Returns & Exchanges
Lil' Chop & Headchop salons do not offer exchange options for hair products purchased in-salon or online. Home good products such as branded personalized kits, and ceramic items are eligible for return for refund if returned within 30 days of their purchase date and in an undamaged state of their original condition.

Returns on hair products or home good items
To be eligible to return an item purchased, the item in question can not have been opened and/or used and should be returned within 30 days of its purchase date. After 30 days have passed from the purchase date and/or the product has been opened and/or used, the sale will be final.

Lil' Chop and Headchop Salons will accept returns for a refund when they meet these qualifications. The refund will be in the amount paid. Shipping cost for returns are at the expense of the customer.